CVE-2026-103984mediumCWE-862

CVE-2026-103984: fallo de gravedad media en freescout-help-desk freescout

FreeScout: Incomplete fix for CVE-2026-40570: load_customer_info exposes cross-visibility customer PII

Publicada el

Aviso por correo cuando entre en el KEV, tenga PoC pública o suba de nota.

10Vexday Risk Score

Sin señal de explotación. Ningún artefacto público de explotación conocido hasta ahora.

ssvc Trackcvss 6.5
FreeScout is a self-hosted help desk and shared mailbox. Prior to 1.8.231, when limit_user_customer_visibility is enabled, the load_customer_info AJAX action performs a global lookup using an attacker-controlled customer email and checks only whether the agent can access a separately supplied mailbox. A non-admin agent can name an accessible mailbox and retrieve an unrelated customer's rendered profile without invoking CustomerPolicy::view(). The response can expose names, email addresses, phone numbers, company and job information, postal addresses, social profiles, websites, and confidential internal agent notes. This issue is fixed in version 1.8.231.
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:N/A:N