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CVE-2026-40592

FreeScout's cross-user undo reply allows mailbox peers to recall another agent's outbound reply

CVSS 5.9 MEDIUMEPSS 0.2%CWE-862
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.214, the undo-send route `GET /conversation/undo-reply/{thread_id}` checks only whether the current user can view the parent conversation. It does not verify that the current user created the reply being undone. In a shared mailbox, one agent can therefore recall another agent's just-sent reply during the 15-second undo window. Version 1.8.214 fixes the vulnerability.
CVSS:3.1/AV:N/AC:H/PR:L/UI:N/S:U/C:N/I:H/A:L

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