Invalidating or changing user does not invalidate session
8Vexday Risk Score
No sign of exploitation. No public exploitation artifact known so far.
ssvc Trackcvss 3.5epss 0.9%
exploitation probability
0.9%top 42% of all CVEs
observed exploitation
nono source reports it
When an agent user is renamed or set to invalid the session belonging to the user is keept active. The session can not be used to access ticket data in the case the agent is invalid. This issue affects ((OTRS)) Community Edition: 6.0.28 and prior versions. OTRS: 7.0.18 and prior versions, 8.0.4. and prior versions.
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N