CVE-2020-1778mediumCWE-287

CVE-2020-1778: medium-severity vulnerability in OTRS

Bypassing user account validation

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13Vexday Risk Score

No sign of exploitation. No public exploitation artifact known so far.

ssvc Trackcvss 4.1epss 0.7%
When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.
CVSS:3.1/AV:A/AC:L/PR:L/UI:R/S:U/C:L/I:L/A:N
Affected products
OTRS AG · OTRS
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