CVE-2020-36926mediumCWE-497

CVE-2020-36926: medium-severity vulnerability in SmarterTools SmarterTrack

SmarterTools SmarterTrack 7922 -Information Disclosure

Published 15 Jan 2026 · Updated 07 Apr 2026

E-mail alert when it lands in KEV, gets a public PoC or its score goes up.

13Vexday Risk Score

No sign of exploitation. No public exploitation artifact known so far.

ssvc Trackcvss 6.9epss 0.6%

SmarterTrack 7922 contains an information disclosure vulnerability in the Chat Management search form that reveals agent identification details. Attackers can access the vulnerable /Management/Chat/frmChatSearch.aspx endpoint to retrieve agents' first and last names along with their unique identifiers.

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N

Affected products

Smartertools · SmarterTools SmarterTrack

References

https://www.exploit-db.com/exploits/50328 https://www.smartertools.com/https://www.smartertools.com/smartertrack https://www.vulncheck.com/advisories/smartertools-smartertrack-information-disclosure