CVE-2023-2534highCWE-285

CVE-2023-2534: high-severity vulnerability in OTRS

Information disclouse and DoS via websocket push events

Published · Updated

E-mail alert when it lands in KEV, gets a public PoC or its score goes up.

21Vexday Risk Score

No sign of exploitation. No public exploitation artifact known so far.

ssvc Trackcvss 7.6epss 0.5%
Improper Authorization vulnerability in OTRS AG OTRS 8 (Websocket API backend) allows any as Agent authenticated attacker to track user behaviour and to gain live insight into overall system usage. User IDs can easily be correlated with real names e. g. via ticket histories by any user. (Fuzzing for garnering other adjacent user/sensitive data). Subscribing to all possible push events could also lead to performance implications on the server side, depending on the size of the installation and the number of active users. (Flooding)This issue affects OTRS: from 8.0.X before 8.0.32.
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:L
Affected products
OTRS AG · OTRS