CVE-2024-28988: critical vulnerability in SolarWinds Web Help Desk
SolarWinds Web Help Desk Java Deserialization Remote Code Execution Vulnerability
Published · Updated
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40Vexday Risk Score
No sign of exploitation. No public exploitation artifact known so far.
ssvc Trackcvss 9.8epss 42%
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine. This vulnerability was found by the ZDI team after researching a previous vulnerability and providing this report. The ZDI team was able to discover an unauthenticated attack during their research.
We recommend all Web Help Desk customers apply the patch, which is now available.
We thank Trend Micro Zero Day Initiative (ZDI) for its ongoing partnership in coordinating with SolarWinds on responsible disclosure of this and other potential vulnerabilities.
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Affected products
SolarWinds · Web Help DeskRelated CVEs — SolarWinds Web Help Desk
In the same product, most dangerous first.
CVE-2024-28987CRITICALSolarWinds Web Help Desk Hardcoded Credential VulnerabilityEPSS 93.3%KEVCVE-2025-26399CRITICALSolarWinds Web Help Desk Deserialization of Untrusted Data Privilege Escalation VulnerabilityEPSS 90.6%KEVCVE-2024-28986CRITICALSolarWinds Web Help Desk Java Deserialization Remote Code Execution VulnerabilityEPSS 84.6%KEVCVE-2025-40551CRITICALSolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution VulnerabilityEPSS 84.2%KEVCVE-2025-40536HIGHSolarWinds Web Help Desk Security Control Bypass VulnerabilityEPSS 73.6%KEVCVE-2025-40553CRITICALSolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution VulnerabilityEPSS 68.0%