CVE-2024-6540mediumCWE-790

CVE-2024-6540: medium-severity vulnerability in OTRS

Information exlosure in external interface

Published · Updated

E-mail alert when it lands in KEV, gets a public PoC or its score goes up.

13Vexday Risk Score

No sign of exploitation. No public exploitation artifact known so far.

ssvc Trackcvss 5.7epss 0.4%
Improper filtering of fields when using the export function in the ticket overview of the external interface in OTRS could allow an authorized user to download a list of tickets containing information about tickets of other customers. The problem only occurs if the TicketSearchLegacyEngine has been disabled by the administrator. This issue affects OTRS: 8.0.X, 2023.X, from 2024.X through 2024.4.x
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N
Affected products
OTRS AG · OTRS