CVE-2025-24389: medium-severity vulnerability in OTRS
SMTP Password will be shown in cleartext on some SMTP errors
Published · Updated
E-mail alert when it lands in KEV, gets a public PoC or its score goes up.
13Vexday Risk Score
No sign of exploitation. No public exploitation artifact known so far.
ssvc Trackcvss 6.3epss 0.1%
Certain errors of the upstream libraries will insert sensitive information in the OTRS or ((OTRS)) Community Edition log mechanism and mails send to the system administrator.
This issue affects:
* OTRS 7.0.X
* OTRS 8.0.X
* OTRS 2023.X
* OTRS 2024.X
* ((OTRS)) Community Edition: 6.0.x
Products based on the ((OTRS)) Community Edition also very likely to be affected
CVSS:3.1/AV:L/AC:H/PR:L/UI:N/S:U/C:H/I:H/A:N
Related CVEs — OTRS
In the same product, most dangerous first.
CVE-2020-1772MEDIUMInformation DisclosureEPSS 1.6%CVE-2020-1773HIGHSession / Password / Password token leakEPSS 1.5%CVE-2020-1765LOWSpoofing of From field in several screensEPSS 1.5%CVE-2021-36100MEDIUMAuthenticated remote code executionEPSS 1.3%CVE-2021-21435MEDIUMInformation exposure in PDF exportEPSS 1.3%CVE-2020-1770LOWInformation disclosure in support bundle filesEPSS 1.3%