CVE-2025-48475: medium-severity vulnerability in freescout-help-desk freescout
FreeScout Vulnerable to Insufficient Authorization
Published
E-mail alert when it lands in KEV, gets a public PoC or its score goes up.
13Vexday Risk Score
No sign of exploitation. No public exploitation artifact known so far.
ssvc Trackcvss 5.3epss 0.4%
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.180, the System does not provide a check on which "clients" of the System an authorized user can view and edit, and which ones they cannot. As a result, an authorized user who does not have access to any of the existing mailboxes, as well as to any of the existing conversations, has the ability to view and edit the System's clients. The limitation of client visibility can be implemented by the limit_user_customer_visibility setting, however, in the specified scenarios, there is no check for the presence of this setting. This issue has been patched in version 1.8.180.
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:L/VI:L/VA:N/SC:N/SI:N/SA:N
Affected products
freescout-help-desk · freescoutRelated CVEs — freescout-help-desk freescout
In the same product, most dangerous first.
CVE-2026-28289CRITICALFreeScout 1.8.206 Patch Bypass for CVE-2026-27636 via Zero-Width Space Character Leads to Remote Code ExecutionEPSS 35.1%CVE-2026-27636HIGHFreeScout: Missing .htaccess in Restricted File Extensions Allows Remote Code Execution on ApacheEPSS 2.2%CVE-2026-53595CRITICALFreeScout vulnerable to anonymous account takeover via /user-setup empty invite_hash on MySQLEPSS 1.9%CVE-2025-48471HIGHFreeScout Vulnerable to Arbitrary File UploadEPSS 1.2%CVE-2025-54366HIGHFreeScout's deserialization of untrusted data leads to Remote Code ExecutionEPSS 1.1%CVE-2025-48389HIGHFreeScout Vulnerable to Deserialization of Untrusted DataEPSS 1.0%