CVE-2026-2511: high-severity vulnerability in rabilal JS Help Desk – AI-Powered Support &…
JS Help Desk – AI-Powered Support & Ticketing System <= 3.0.4 - Unauthenticated SQL Injection via 'multiformid' Parameter
Published · Updated
E-mail alert when it lands in KEV, gets a public PoC or its score goes up.
21Vexday Risk Score
No sign of exploitation. No public exploitation artifact known so far.
ssvc Trackcvss 7.5epss 0.3%
The JS Help Desk – AI-Powered Support & Ticketing System plugin for WordPress is vulnerable to SQL Injection via the `multiformid` parameter in the `storeTickets()` function in all versions up to, and including, 3.0.4. This is due to the user-supplied `multiformid` value being passed to `esc_sql()` without enclosing the result in quotes in the SQL query, rendering the escaping ineffective against payloads that do not contain quote characters. This makes it possible for unauthenticated attackers to append additional SQL queries into already existing queries that can be used to extract sensitive information from the database.
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:N/A:N
Affected products
rabilal · JS Help Desk – AI-Powered Support & Ticketing SystemRelated CVEs — rabilal JS Help Desk – AI-Powered Support &…
In the same product, most dangerous first.
CVE-2024-7094CRITICALJS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.6 - Unauthenticated PHP Code Injection to Remote Code ExecutionEPSS 37.6%CVE-2023-7337HIGHJS Help Desk – AI-Powered Support & Ticketing System 2.8.2 - Unauthenticated SQL Injection via 'js-support-ticket-token-tkstatus' CookieEPSS 1.4%CVE-2026-104739MEDIUMJS Help Desk <= 5.0.1 - Authenticated (Administrator+) Path Traversal to Arbitrary File Deletion via 'support_custom_img' ParameterEPSS 0.8%CVE-2024-13606HIGHJS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.8 - Unauthenticated Sensitive Information Exposure Through Unprotected DirectoryEPSS 0.4%CVE-2024-13607MEDIUMJS Help Desk – The Ultimate Help Desk & Support Plugin <= 2.8.8 - Authenticated (Subscriber+) Insecure Direct Object ReferenceEPSS 0.4%CVE-2026-118046MEDIUMJS Help Desk <= 5.0.2 - Authenticated (Subscriber+) Stored DOM-Based Cross-Site Scripting via 'jsticket_message' Ticket Field via VenoBox data-titleEPSS 0.2%
References
https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/3.0.4/modules/fieldordering/model.php#L181https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/3.0.4/modules/fieldordering/model.php#L996https://plugins.trac.wordpress.org/browser/js-support-ticket/tags/3.0.4/modules/ticket/model.php#L1178https://plugins.trac.wordpress.org/changeset/3463031/https://www.wordfence.com/threat-intel/vulnerabilities/id/2959c04a-70bd-4f5c-a61a-1eab2609f8ef?source=cve