CVE-2026-32752: vulnerability in freescout-help-desk freescout
FreeScout: Broken Access Control in ThreadPolicy — Any User Can Read/Edit All Customer Messages
Published · Updated
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3Vexday Risk Score
No sign of exploitation. No public exploitation artifact known so far.
ssvc Trackcvss 0epss 0.3%
FreeScout is a free help desk and shared inbox built with PHP's Laravel framework. In versions 1.8.208 and below, the ThreadPolicy::edit() method contains a broken access control vulnerability that allows any authenticated user (regardless of role or mailbox access) to read and modify all customer-created thread messages across all mailboxes. This flaw enables silent modification of customer messages (evidence tampering), bypasses the entire mailbox permission model, and constitutes a GDPR/compliance violation. The issue has been fixed in version 1.8.209.
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:N/I:N/A:N
Affected products
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