Zammad has an information disclosure in ticket detail view of customers in shared organizations
8Vexday Risk Score
No sign of exploitation. No public exploitation artifact known so far.
ssvc Trackcvss 2.1epss 0.2%
exploitation probability
0.2%top 91% of all CVEs
observed exploitation
nono source reports it
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended for customers - including fields not intended for them at all (e.g. priority, custom ticket attributes for internal purposes). This was the case when a customer opened a ticket from another user of the same shared organization. They are not able to modify these field. This vulnerability is fixed in 7.0.1.
CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:P/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N
Affected products
zammad · zammad