CVE-2026-40570: medium-severity vulnerability in freescout-help-desk freescout
FreeScout's Missing Authorization in load_customer_info Allows Any Authenticated User to Access Full Customer PII
Published
E-mail alert when it lands in KEV, gets a public PoC or its score goes up.
13Vexday Risk Score
No sign of exploitation. No public exploitation artifact known so far.
ssvc Trackcvss 5.7epss 0.2%
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.213, the `load_customer_info` action in `POST /conversation/ajax` returns complete customer profile data to any authenticated user without verifying mailbox access. An attacker only needs a valid email address to retrieve all customer PII. Version 1.8.213 fixes the issue.
CVSS:4.0/AV:N/AC:L/AT:N/PR:L/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N/E:P
Affected products
freescout-help-desk · freescoutRelated CVEs — freescout-help-desk freescout
In the same product, most dangerous first.
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