CVE-2026-41189: high-severity vulnerability in freescout-help-desk freescout
FreeScout has assigned-only visibility bypass that allows editing hidden customer-authored threads
Published
E-mail alert when it lands in KEV, gets a public PoC or its score goes up.
21Vexday Risk Score
No sign of exploitation. No public exploitation artifact known so far.
ssvc Trackcvss 7.1epss 0.2%
FreeScout is a free self-hosted help desk and shared mailbox. Prior to version 1.8.215, customer-thread editing is authorized through `ThreadPolicy::edit()`, which checks mailbox access but does not apply the assigned-only restriction from `ConversationPolicy`. A user who cannot view a conversation can still load and edit customer-authored threads inside it. Version 1.8.215 fixes the vulnerability.
CVSS:3.1/AV:N/AC:L/PR:L/UI:N/S:U/C:L/I:H/A:N
Affected products
freescout-help-desk · freescoutRelated CVEs — freescout-help-desk freescout
In the same product, most dangerous first.
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