Email with special content can lead to DoS
13Vexday Risk Score
No sign of exploitation. No public exploitation artifact known so far.
ssvc Trackcvss 5.7epss 0.2%
exploitation probability
0.2%top 90% of all CVEs
observed exploitation
nono source reports it
An uncontrolled allocation of resources without limits or throttling in the e-mail handling in OTRS allows excessive allocation which may lead to the abortion of the webserver.This issue affects OTRS:
* 8.0.X
* 2023.X
* 2024.X
* 2025.X
* 2026.X before 2026.4.X
Please note that ((OTRS)) Community Edition 6.x, OTRS 7.x and products based on the ((OTRS)) Community Edition also very likely to be affected
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:N/A:H