Incorrect handling of permissions in External Interface Config Item List module
8Vexday Risk Score
No sign of exploitation. No public exploitation artifact known so far.
ssvc Trackcvss 3.5epss 0.1%
exploitation probability
0.1%top 96% of all CVEs
observed exploitation
nono source reports it
An incorrect handling of permissions in OTRS External Interface and the ConfigItem List module allows an authenticated customer to query the system for CI information. Please note that CMDB has to be anabled and CustomerGroupSupport has to be used to be affected.
This issue affects OTRS:
* 7.0.X
* 8.0.X
* 2023.X
* 2024.X
* 2025.X
* 2026.X before 2026.4.X
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:L/I:N/A:N
Affected products
OTRS AG · OTRS