CVE-2026-48210mediumCWE-200CWE-269

CVE-2026-48210: medium-severity vulnerability in OTRS

Possible information disclosure via External Interface

Published · Updated

E-mail alert when it lands in KEV, gets a public PoC or its score goes up.

13Vexday Risk Score

No sign of exploitation. No public exploitation artifact known so far.

ssvc Trackcvss 5.7epss 0.2%
An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend This issue affects OTRS 2026.3.1
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N
Affected products
OTRS AG · OTRS