CVE-2026-48210: medium-severity vulnerability in OTRS
Possible information disclosure via External Interface
Published · Updated
E-mail alert when it lands in KEV, gets a public PoC or its score goes up.
13Vexday Risk Score
No sign of exploitation. No public exploitation artifact known so far.
ssvc Trackcvss 5.7epss 0.2%
An improper default configuration in OTRS 2026.3.1 causes ticket article forwarding actions to enforce the “Is visible for customer” flag by default and prevent users from disabling it via the UI. This leads to unintended exposure of internal ticket information to the External Frontend
This issue affects OTRS 2026.3.1
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:H/I:N/A:N
Affected products
OTRS AG · OTRSRelated CVEs — OTRS
In the same product, most dangerous first.
CVE-2020-1772MEDIUMInformation DisclosureEPSS 1.6%CVE-2020-1773HIGHSession / Password / Password token leakEPSS 1.5%CVE-2020-1765LOWSpoofing of From field in several screensEPSS 1.5%CVE-2021-36100MEDIUMAuthenticated remote code executionEPSS 1.3%CVE-2021-21435MEDIUMInformation exposure in PDF exportEPSS 1.3%CVE-2020-1770LOWInformation disclosure in support bundle filesEPSS 1.3%