Zammad: Authenticated agents can read AI summary error messages from inaccessible tickets
8Vexday Risk Score
No sign of exploitation. No public exploitation artifact known so far.
ssvc Trackcvss 2.3epss 0.3%
exploitation probability
0.3%top 81% of all CVEs
observed exploitation
nono source reports it
Zammad is a web based open source helpdesk/customer support system. Prior to 7.1.2, an authenticated user with agent permissions can supply an arbitrary AI analytics run identifier to the ticket summarize endpoint and receive the AI provider error message stored for that run, even if the run belongs to a ticket the agent is not authorized to access. The disclosure is limited to the provider error string; ticket content is not exposed. This issue is fixed in version 7.1.2.
CVSS:4.0/AV:N/AC:L/AT:P/PR:L/UI:N/VC:L/VI:N/VA:N/SC:N/SI:N/SA:N
Affected products
zammad · zammad