CVE-2021-36097

Agents are able to lock the ticket without the "Owner" permission

CVSS 3.5 LOWEPSS 0.5%CWE-266

Agents are able to lock the ticket without the "Owner" permission. Once the ticket is locked, it could be moved to the queue where the agent has "rw" permissions and gain a full control. This issue affects: OTRS AG OTRS 8.0.x version: 8.0.16 and prior versions.

CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N

Produtos afetados

OTRS AG · OTRS

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Referências

https://otrs.com/release-notes/otrs-security-advisory-2021-20/