CVE-2021-36097: low-severity vulnerability in OTRS
Agents are able to lock the ticket without the "Owner" permission
Published · Updated
E-mail alert when it lands in KEV, gets a public PoC or its score goes up.
8Vexday Risk Score
No sign of exploitation. No public exploitation artifact known so far.
ssvc Trackcvss 3.5epss 0.5%
Agents are able to lock the ticket without the "Owner" permission. Once the ticket is locked, it could be moved to the queue where the agent has "rw" permissions and gain a full control. This issue affects: OTRS AG OTRS 8.0.x version: 8.0.16 and prior versions.
CVSS:3.1/AV:N/AC:L/PR:L/UI:R/S:U/C:N/I:L/A:N
Affected products
OTRS AG · OTRSRelated CVEs — OTRS
In the same product, most dangerous first.
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